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FAQ

Frequently Asked Questions

About Overboost

OverBoost is one of the most reliable and affordable video game boosting services. We offer rating boost, placement matches, power leveling, coaching & other types of services. Our employees, known as boosters, are the top-ranked players who will help boost your account statistics in a variety of different games.

We have completed a total of almost 8000 orders, and our glowing reviews are a testimonial to the quality we provide. We have been in business for over three years, and require that all of our boosters undergo a testing process to prove their superior skills. We offer one of the most affordable video game boosting services, and also one of the quickest. An astounding 90% of our requests are started within 15 minutes of the order.

Our system allows you to retain your anonymity using a VPN and offers you the ability to contact your booster to obtain professional consultation. Our representatives are always available to be contacted through email, skype, or live-chat on our website.

The live-chat built into our website is the quickest way to contact us, but you can also contact our team through skype, or fill out an email contact form.

Boosters carry out each order manually and do all the necessary actions to achieve the result. The client selects the order, pays, enters the account details and chats with the booster, and their order gets completed. The client can view the booster’s progress to ensure that everything is being done correctly.

You can make a custom order, and provide detailed instructions on what you want the booster to do for you. Because we hire hand-picked professionals, nearly any task that can be done in a game can be done by one of our boosters.

We hand-pick only the best players, and we require that they prove their skill to us before we hire them as a booster. Our team currently consists of 11 boosters, and they can finish your task in an average time of only 9 hours. After a potential booster is tested on their skills, we study their backgrounds and player rankings. We select only the best professionals, and then we categorize them by the platform which allows us to deliver outstanding results to our client.

Security

Yes, your account will be perfectly safe. Our website is secured with an SSL certificate, which means that our website is secure and your data will be safe.

We have been on the market for a long time, completed almost 8,000 orders, and have accepted all the necessary types of policies on the site, including returns. Our servers are protected. You can read reviews about us on our reviews page, they are all real and received from customers after the order is completed.

Boost Customizing

If you do not get along with your booster for any reason, you can replace him by letting us know in the chat on our website.

Yes! The streaming option can be selected. It does cost an extra fee, but many of our clients believe it is worth watching their booster’s progress.

One of our experienced boosters, who has passed all of our booter requirements will be playing.

When you are making your order, you can purchase our duo queue service, called “DuoQ”. This is a good alternative for those who do not want to share their account details. It allows the booster to play alongside you while helping improve your statistics.

Boost Delivery

To make an order, select a service and any additional options you would like from our website. Then, click “buy now” and enter your information into the forms. You will be redirected to the secure Paypal page. After you have paid, you will have access to the member’s area on our website, where you can track the progress of your order and chat with your booster. Additionally, you will receive an email when your order has been completed.

Within 15-30 minutes, we usually will have started on your order. On particularly busy days, we can take up to 24 hours, however.

After you have paid, you will have access to the member’s area on our website, where you can track the progress of your order and chat with your booster. Additionally, you will receive an email when your order has been completed.

It depends on what you ordered, as different tasks will require different amounts of time to complete. You can find out roughly how much time it will take by contacting your booster.

You can track your order by checking the member’s area page on our website.

No, the booster should never communicate with you outside of the game or the specified member’s area. If they attempt to, contact our support team, and we will resolve the issue.

Payment

Currently, we accept Paypal.

Refund Policy

As long as you request a refund before we have started working on your order, you will be fully refunded. If we have already started on your order, we will refund you in accordance with how much of your order we have completed. For example, if we have completed 70% of your order, and then you request a refund, we can give you a 30% refund. We can refund you through Paypal, or convert what we owe you into in-store credit that you can spend on your next order.

We may also ask customers to convert their in-progress orders to a different product or service at times, in the form of changing coaches or changing duo queue orders to solo/piloted. In order to request a refund, email your order number to [email protected] from the same email you use to make your purchase.

Your refund will be processed back into your account within 1-2 hours.

Overwatch

Estimated time depends at your current and desired rating. Support agent might have a better approximation time for you, feel free to ask.

Placement matches

If you purchase 5 placement matches:

Unranked - 3+ wins guaranteed
Bronze (1-1499) - 4+ wins guaranteed
Silver (1500-1999) - 4+ wins guaranteed
Gold (2000-2499) - 3+ wins guaranteed
Platinum (2500-2999) - 3+ wins guaranteed
Diamond (3000-3499) - 3+ wins guaranteed
Master (3500-3999) - 2+ wins guaranteed
GrandMaster/Top(4000+) - 2+ wins guaranteed


If you purchase less than 5 placement matches:

If your final rating of the last season less than 3500SR
1 game – No guarantee
2 games – 1 win guaranteed
3 games – 2 wins guaranteed
4 games – 2 wins guaranteed

If your final rating of the last season more than 3500SR
1 game – No guarantee
2 games – 1 win guaranteed
3 games – 1 wins guaranteed
4 games – 2 wins guaranteed

Duoq Placement games above 3000 SR - without guarantees

If your final rating of the last season less than 3500SR:

For each loss we will boost 2 NET wins per each extra loss, and for each draw we will boost 1 extra NET wins for free!

If your final rating of the last season more than 3500SR:

For each loss we will boost 1 NET wins per each extra loss, and for each draw we will boost 1 extra NET wins for free!

A NET win is what we call a pure win. For example, if you purchase 5 NET wins means the booster will end the order with 5 wins in plus. Meaning if he lost, let’s say 3 games, he will have to win 8 in total in order to have 5 pure wins. (8-3 = 5)