Terms
and Conditions
These Terms and Conditions (hereinafter referred to as “Agreement”) are a
legally binding agreement between the user (hereinafter referred to as
“Customer”) of the OverBoostPro Services (hereinafter referred to as
“Services”) described herein and Craft.finance OÜ, a company incorporated in
the Estonia, registered number 14909332, with its registered address at Harju maakond, Kuusalu vald, Pudisoo küla, Männimäe/1,
74626, Tallinn.
("Craft.finance OÜ ").
Please make sure you fully understand the contents of this Agreement. If
you have any doubts about any of your rights and obligations resulting from
your acceptance of this Agreement, please consult us or obtain legal support.
BY VISITING, REGISTERING OR ACCEPTING AN OFFER ON THIS WEB PLATFORM
CUSTOMER ACKNOWLEDGES HAVING READ, UNDERSTOOD, AGREED TO ALL THESE TERMS AND
CONDITIONS AND AGREES TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS.
In this Agreement: “Coach” means an individual engaged by OverBoostPro and
registered on the Web Platform that provides Services.
“Web Platform” means the web platform that is located at the address https://overboost.pro that is being operated by Craft.finance OÜ acting as provider of Services.
“Price” means the price OverBoostPro charges for the Services. The Services
include but are not limited to coaching services, ensuring security of the
transactions, technical maintenance of the file servers and Web Platform,
customer support.
“Request” means the request for Services placed by Customer on Web Platform.
“Assignment” means the proposal for the Services by OverBoostPro that is based
on the Request submitted by Customer.
“Services” means the services to be provided by OverBoostPro that include
coaching services ordered by Customer in accordance with the requested
Assignments, as well as marketing and technical services provided by OverBoostPro
to Customers to ensure functioning of the Web Platform and possibility of
technical access to the Platform.
“Chat” means the chat between the support manager of OverBoostPro and Customers
on the messaging platform used by the parties for communication for the
purposes of the Agreement (Zendesk, Facebook or Discord, other if agreed).
1. TERMS OF USE
- 1.1 OverBoostPro operates the Web Platform
designed for the provision of Services for Customers wishing to receive
such sort of digital services.
- 1.2 The use of profanity, insults, spreading
malware, discrimination of all types, insulting religious beliefs, the
publication of materials that violate the rights of others (including
plagiarism), the encouragement to the extremism, and any other actions
that are contrary to the laws of the Estonia are prohibited on the Web
Platform. Each Customer must comply with the laws of his country taking
part in any activity on the Web Platform.
- 1.3 During registration, Customer must provide
genuine accurate and complete information, as well as maintain this
information up to date. If Customer provides false information during
registration on the Web Platform, and/or OverBoostPro has reasonable
grounds to believe that the information given or provided by Customer is
false, inaccurate, or incomplete, OverBoostPro has the discretion to
refuse Customer in registration on the Web Platform; block; and/or remove
such account.
- 1.4 OverBoostPro has the right at any time at its
sole discretion, to request Customer to provide confirmation of his/her
personal information (for example, documents confirming identity),
specified by Customer during registration on the Web Platform. OverBoostPro
has the right to have access to any information placed on the Web
Platform, including any conversation and data in the Customer’s account. OverBoostPro
has а right to block or delete an account if Customer
does not provide the requested information and/or supporting documents
within 7 calendar days from OverBoostPro’s request.
- 1.5 To access an account, Customer must enter the
email address and the password selected during registration on the Web
Platform.
- 1.6 Customers agree to protect the
confidentiality of information used to access their account. Customers
also agree to immediately notify OverBoostPro of unauthorized (carried out
by a third party without consent) access to the account, using their email
address and password, and/or of any other breach of (suspected of
violating) confidentiality of the email address and password.
- 1.7 OverBoostPro may at its discretion and
without giving a reason block or delete Customer’s account.
- 1.8 Customer agrees and acknowledges that he/she
does not enter into an employment relationship with the Web Platform and
is not an employee of OverBoostPro.
2. ASSIGNMENTS AND DELIVERY POLICY
- 2.1 As a part of the Services, OverBoostPro is
obligated to fulfill the instructions regarding the Assignment specified
by Customer in the Chat with the support manager (if any).
- 2.2 The quality of an Assignment provided by OverBoostPro
must fully meet all the conditions of the respective Request.
- 2.3 Customers are notified of the completed
Assignments via automated message on the Web Platform. The screenshot of
the completed Assignment provided is considered as a guarantee of the
completed Assignment in the case of any dispute between Customer and Web
Platform. Customer must be logged into his/her account in order to see the
result of the Assignment.
- 2.4 Customer's instructions for the Assignment,
if any, must be clear and precise. If such instructions are unclear and
Customer does not add the necessary instructions within required
timeframe, such Assignment can be completed on conditions of the
respective Request and regardless of Customer’s instructions.
- 2.5 Any revisions requested for an Assignment
that is under the Warranty Period must fall within the initial
instructions for the Assignment.
- 2.6 There is no minimum possible deadline for an
Assignment. The exact deadline is agreed upon between Customer and the
support manager in the Chat before or after the payment for the Assignment
is made.
- 2.7 It is prohibited to disclose the Online Game
account details to a third party.
3. PAYMENTS ON
OVERBOOSTPRO
- 3.1 Customer agrees to pay the Price for an
Assignment (hereinafter referred to as “Payment”) in the amount set out in
the Request. The Payment is considered to be final and unchangeable after
Customer accepts the Assignment by clicking “Purchase” button and completes
the payment process. After this, the Payment is submitted to OverBoostPro.
- 3.2 Customer can make a Payment using
credit/debit cards (Visa, Mastercard) and through other means as may be
available on the Web Platform from time to time.
- 3.3 Customer can make a payment using PayPal in
case of coaching and self-play orders. Usage of PayPal for Boosting orders is strongly
prohibited.
- 3.4 Customer transfers 100% of the Price at the
stage of accepting the Assignment.
4. COMPLAINTS TO QUALITY OF ASSIGNMENTS
- 4.1 In case of Customer’s reasonable remarks and
complaints about the quality of Assignment, Customer shall be entitled to
request reasonable corrections in an Assignment to be conducted by OverBoostPro
within the warranty period of ten (10) calendar days after completion of
an Assignment (“Warranty Period").
- 4.2 OverBoostPro should make agreed corrections
to an Assignment while it is in revision in the term previously agreed
with Customer. If Customer is not satisfied with the result of revision,
he/she may reasonably request additional revisions; provided, however,
that number of such revisions shall be limited to One (1).
- 4.3 Customer may request reasonable corrections
only within the Warranty Period in accordance with section 4.1 of the
Agreement. If Customer did not request a refund within the Warranty
Period, Assignment is to be considered as duly fulfilled in accordance
with all the requirements of Customer.
- 4.4 In the case Customer fully accepts an
Assignment before the Warranty Period expires, OverBoostPro is relieved
from the warranty obligations. Thus, as soon as the status of an
Assignment changes to “Completed”, OverBoostPro shall have a right to
decline to carry out a revision for an Assignment requested by Customer.
- 4.5 All rights to an Assignment, if any, for
which Customer has paid the Price, are transferred to Customer as soon as
an Assignment status changes to “Completed”.
5. ASSIGNMENT REFUND POLICY
- 5.1 Customer’s claims for refund due to
unsatisfactory quality of an Assignment are to be resolved by mutual
agreement between Customer and OverBoostPro. If it is impossible to
resolve a dispute by negotiations, OverBoostPro has the right at its sole
discretion to engage independent experts to assess the quality of an
Assignment. The deadline for consideration of a debatable situation should
not exceed 5 business days.
- 5.2 A refund is an inherent part of the warranty
services when the following circumstances are met: in order to request a
refund for an Assignment in case of violation of a deadline,
unsatisfactory quality of an Assignment, Customer must send a written
complaint with a description of the problem to [email protected] or via the Chat.
- 5.3 OverBoostPro reserves the right to refuse in
the Services to anyone suspected of misusing the Web Platform or
participating in a fraud and reserves the right to cancel any Assignment
at its own discretion under this Agreement.
- 5.4 OverBoostPro reserves the right to cancel an
Assignment with any status including completed Assignments if there is
enough evidence that an Assignment has been completed as a result of a
fraudulent transaction. In that case all the funds acquired by Customer
may be blocked until requested by the genuine cardholder.
- 5.5 OverBoostPro issues a 100% refund to Customer
in the following cases:
- 5.5.1 The Assignment is not completed before the
deadline while Customer did not accept the delayed completion. Customer
may accept the delay by stating so in the conversation with support
manager or by requesting a revision and, therefore, no refund issues to
Customer.
- 5.5.2 The Assignment which is provided did not
satisfy the initial instructions provided by Customer (if any).
- 5.5.3 The Assignment is not completed at all so
the Services were not provided to Customer.
- 5.6 Regarding the cases described in sections
5.5.1 and 5.5.2 of this Agreement OverBoostPro issues refunds to
Customer’s account on the Web Platform. Regarding provision 5.5.3 OverBoostPro
issues a refund to a bank account or a credit/debit card that was used by
Customer while depositing funds on his/her account.
6. INTELLECTUAL PROPERTY
- 6.1 An exclusive right to all intellectual
property posted on the Web Platform (including the text, logo, images,
code, design) belongs to OverBoostPro.
- 6.2 Customer undertakes not to download, not to
publish, not to store, not to provide access to, or otherwise distribute
the information and/or materials that violate rights of any third party. OverBoostPro
does not take any responsibility for any violations of rights of third
persons, caused by the disclosure by user of any private information or
other information that violates rights of third parties.
- 6.3 Use of the Web Platform content is possible
only within the Web Platform’s functionality, the proposed Assignment or
other services to the site. No elements of its content may be used without
the prior consent of OverBoostPro or an account holder.
7. DISCLAMER
Except where prohibited by law, the part of the Services consisting of
technical support of the Web platform and the Web Platform itself are provided
“as-is” and “as available” and in this part we expressly disclaim any
warranties and conditions of any kind, whether express or implied, including
the warranties or conditions of merchantability, fitness for a particular
purpose, title, quiet enjoyment, accuracy, or non-infringement. We make no
warranty that the part of Services stated above or the Web Platform (a) will
meet your requirements; (b) will be available on an uninterrupted, timely,
secure, or error-free basis; or (c) will be accurate, reliable, free of viruses
or other harmful code, complete, legal, or safe.
8. LIMITATION OF LIABILITY
In no event shall OverBoostPro, its officers, directors, employees, or
agents (collectively, " OverBoostPro Parties", be liable to user or
to any third party for any direct, indirect, incidental, special, punitive, or
consequential damages whatsoever arising from or related to either this
Agreement, or use of the Services or the Web Platform. OverBoostPro Parties’
liability to Customer for any damages arising from or related to this Agreement
will at all times be limited to the greatest of amount paid by such Customer
for the Assignment on the Web Platform (if any). The existence of more than one
claim will not enlarge this limit. The foregoing limitation of liability shall
apply to the fullest extent permitted by law in the applicable jurisdiction.
9. FINAL PROVISIONS
- 9.1 OverBoostPro has the right at any time
without notification to Customer to change the terms of this Agreement.
The new wording of the Agreement shall be published on the Web Platform.
- 9.2 Customer is responsible for any risk arising
from the new wording of the Agreement; when Customer continues to use the
Services after changes in the conditions of this Agreement, it is deemed
he/she agrees with new wording. The new revised Agreement shall enter into
force from the date it was published on the Web Platform as specified
above.
- 9.3 Should Customer disagree with any changes, as
amended by OverBoostPro, in the provisions of this Agreement, he/she shall
immediately cease the use of the Web Platform.
- 9.4 In the event of disputes arising in
connection with the fulfilment of this Agreement, OverBoostPro and
Customer agree to make all efforts for the settlement of such disputes
through negotiations. If they cannot resolve their differences by
negotiations, they are to be settled in accordance with the legislation of
the Estonia.
- 9.5 The ‘Privacy Policy’ constitute integral
parts of these Terms and Conditions, binding upon all registered
Customers.
10. MISCELLANEOUS
- 10.1 Languages. English language version of the
Agreement shall prevail over any translations of it to other languages
made by us and provided to Customer for his/her convenience, as
applicable. The Services are designed in the English language and their translations
into other languages may contain inaccuracies for which OverBoostPro does
not bear any responsibility; OverBoostPro suggests using the English
version and resorting to versions in other languages only for references
and at your own risk. Accepting this Agreement, Customer also agrees to
have all communications with OverBoostPro in English.
- 10.2 No Waiver. No failure or delay by a party to
exercise any right or remedy provided under this Agreement or by law shall
constitute a waiver of that (or any other) right or remedy, nor preclude
or restrict its further exercise. No single or partial exercise of such
right or remedy shall preclude or restrict the further exercise of that
(or any other) right or remedy and shall be construed as a waiver of any
subsequent breach or default under the same or any other provision of this
Agreement.
- 10.3 Other Jurisdictions. OverBoostPro makes no
warranties or representations that the Services or the Web Platform is
appropriate or available for use in all locations. Those who access or use
the Services or the Web Platform from jurisdictions prohibiting such
usage, do so at their own risk and are responsible for compliance with
local legislation.
11. CONTACTS
We are always available to be reached by e-mail at [email protected].